Privacy Policy

At velcanto.space, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, lawful, and responsible manner, in compliance with Costa Rican Law No. 8968 (Law on the Protection of Individuals against the Processing of their Personal Data).

1. Data Controller and Database
   The personal data collected through this website will be incorporated into a database controlled and maintained by velcanto.space, located at [Your Physical Address — Optional but good].
2. Information We Collect
   We may collect the following personal information:

• Name
• Email address
• Phone number
• Any information you choose to provide through our contact forms

The provision of this data is voluntary; however, if you choose not to provide the requested information, we may not be able to respond to your enquiries or provide our services.

3. How We Use Your Information
   We use your information strictly for the following purposes:

• To respond to your enquiries and requests
• To provide, maintain, and improve our services
• To communicate with you regarding your requests

3. Data Protection and Security
   We implement appropriate technical, physical, and administrative measures to protect your personal data against unauthorised access, alteration, disclosure, loss, or destruction.
4. Sharing of Information
   We do not sell, trade, or rent your personal information to third parties. We will only share your data when required to comply with applicable legal obligations or court orders.
5. Cookies
   Our website uses cookies to enhance user experience. Please see our Cookies Policy for more information on how to manage your preferences.
6. Your ARCO Rights (Access, Rectification, Cancellation, and Opposition)
   In accordance with Law No. 8968, you have the right to exercise your ARCO rights at any time:

• Access: Right to know what data we hold about you.
• Rectification: Right to update or correct inaccurate data.
• Cancellation: Right to request the deletion of your data when it is no longer needed.
• Opposition: Right to object to the processing of your data for specific reasons.

To exercise these rights, please contact us at [email protected]. If you believe your rights have been violated, you also have the right to file a complaint with the local data protection authority, PRODHAB (Agencia de Protección de Datos de los Habitantes).

8. Contact
   If you have any questions about this Privacy Policy, please contact us at:
   Email: [email protected]